1. When outlook prompts with 'An administrator has made changes that require you to close and reopen outlook', close and re-open Outlook, then immediately set them for 3-month cached mode. Close and re-open Outlook again.
2. Inform them that the folders will take time to populate.
3. Go over the junk mail folder and show them how to right click an email and click - Never Block Sender, and Not Junk. Explain how there could be false positives and to monitor the junk folder.
4. Remove focused inbox by click view and unchecking it.
5. Have them remove and re-add email to their phones.
6. Show them how to your Outlook.com for web acces..